From crisis to confidence: Strengthening data protection compliance and customer trust 

Webinar: Wednesday 7 May 2025 | 1:00 PM - 1:45 PM GMT

In today’s digital landscape, trust is everything – and it starts with building and embedding an appropriate data protection compliance programme. Customers expect their personal data to be handled responsibly and securely, yet data breaches continue to expose vulnerabilities across many sectors and industries. 

Did you know that: 

• 94% of customers avoid businesses fail to protect their data effectively, with 83% of consumers prioritising companies that protect their data. 

• In 2024, the average cost of a data breach in the UK was £3.6 million, with nearly 46% of all data breaches involving customers’ personal data. 

A single data breach can lead to financial loss, reputational harm, and regulatory penalties - but we can show you the right strategies to minimise risks, enhance trust, and strengthen customer relationships. 

Join Senior Data Protection & Privacy Solicitors Becky White and Lillian Tsang as they share practical insights into turning data protection from a compliance challenge into a business advantage. 

Why attend? 

You’ll learn: 

• Why data protection is your ‘trust currency’:  

• Understand why protecting personal data is central to earning and retaining customer loyalty. 

• What happens when things go wrong – the reality of data breaches:  

• Understand your obligations under UK GDPR regarding recognising, assessing and reporting a personal data breach.  

• Examine common causes of data breaches and their impact on businesses. 

• Learn from high-profile breach incidents and their consequences. 

• Practical steps to strengthen your data protection strategy: 

• Discover actionable steps to reduce breach risks and enhance security. 

• Embed robust data protection practices into your business operations and build customer confidence and trust. 

Who is this webinar for? 

This session is essential for all UK business leaders, data protection officers, and decision-makers in tech, SaaS, e-commerce, and digital services. Whether you’re: 

• A founder focused on customer trust, 

• A CTO designing secure systems, 

• A DPO ensuring compliance, 

you’ll gain practical insights to support your role. 

Plus: There will also be a live Q&A at the end of the session, during which you can ask questions directly related to your business challenges. 

Register now to secure your place.