FAQs

We recognise that approaching a law firm and speaking with a solicitor may seem like a complicated process. We'll do everything we can to ease you of any worries, and explain in detail our pricing models and processes with you up front.

To help explain more about us and the services we provide, we've included a list of frequently asked questions below.

About Harper James

Where are you based?

We have offices in Birmingham, Cambridge, London, Manchester, Oxford, Sheffield, Southampton and Cardiff, and have lawyers based nationwide, helping clients across the UK and internationally.

What types of instructions do you handle?

We’re a full service commercial law firm, which means we provide all manners of business legal services for our clients. We deal with commercial law in England and Wales but we can liaise with other jurisdictions.

Our lawyers can provide you with expert advice on matters including:

Business Disputes
Business Immigraton
Commercial
Commercial Property
Corporate
Data Protection & Privacy Law
Employment Law
Employee Share Schemes
Finance & Investment
Financial Services Regulation
Insolvency & Corporate Recovery
Intellectual Property
IT & Commercial Technology Law

How long have you been in business?

We were established Harper James in 2014 as the start-up law firm built for start-ups and entrepreneurial businesses by our Founder & CEO Toby Harper. Read more on our founding story.

Do I need to visit you at one of your offices?

Not at all. We’re more than happy to come to you, or arrange a meeting at a location of your choice. We can also contact you via Teams, Skype or on the phone, it’s up to you. To book an initial consultation to discuss your requirements, with no obligation, contact us online and we’ll get back to you.

Can you take over from my current lawyers?

Yes of course, please contact us so we can explain how to go about this. It’s a much simpler process than you might think and we’ll take care of the formalities for you.

What are your business hours?

Our office hours are Monday to Friday, 9am – 5.30pm. However, we’re committed to returning calls within 24 hours or less, so please feel free to contact us outside of these hours and we’ll get back to you.

For more information on our legal services or how we can help you, please call free on 0800 689 1700 and we’ll be happy to discuss your requirements in more detail.

Alternatively, you can email us your details here and one of our team will call you back.

Can I choose my own lawyer?

We will always try to accommodate any specific requests, but we can’t always guarantee the availability of a particular lawyer. However, our Extend clients will always have access to a dedicated panel of lawyers with full account management.

For our other pricing packages, we do promise you’ll only ever have a solicitor that is an expert in the field of law that you require working with you. Our people are at the heart of everything we do and each have many years of valuable experience in helping business owners by providing expert legal advice and representation.

To discuss which lawyer might be best for your legal needs, please call free on 0800 689 1700 or contact us online – where we’ll be happy to listen to your requirements and suggest the most appropriate lawyer for you.

Using the Harper James website

You can find more about using our website in our legal disclaimer and terms of use section. You can also find out more about our cookie policyprivacy policy, and scam communications.

Our service plans

Which is the right plan for me?

We currently operate via three service plans:

Engage – As an alternative to our subscription offerings, our Engage plan offers businesses immediate access to legal expertise on a project-by-project basis

EnableDesigned specifically to support the needs of start-ups and smaller businesses, joining our Enable plan will give you fast access to highly experienced solicitors at a fraction of the cost of traditional law firms. 

Extend – A fully account managed legal support service giving you priority access to highly experienced solicitors, whenever you need them, at a budget set by you. 

Call us free on 0800 689 1700 for more information about our service plans, or contact us online and we’ll get back to you

I don’t want to set up a regular monthly payment – can I just pay by the hour?

Yes – our Engage service plan is designed for any one-off instruction you have, without incurring a regular monthly cost.

Is there a minimum term to the Enable plan?

Yes, this is a 12 month rolling contract.

Can I cancel my Enable service plan?

Yes, you can cancel at any time if you’re reasonably unhappy with the service that we provide.

How can you afford to provide a city grade of service at these prices?

  • We operate with low overheads, meaning we can pass on significant cost savings to our clients
  • Our cashflow model is efficient, meaning we can collect fees by direct debit
  • The firm has one owner, so we don’t have a large group of equity partners to share our profits with
  • We’re self-funded with one equity partner, meaning the company has no debt

What next?

Please leave us your details and we’ll contact you to discuss your situation and legal requirements. There’s no charge for your initial consultation, and no-obligation to instruct us. We aim to respond to all messages received within 24 hours.

Your data will only be used by Harper James Solicitors. We will never sell your data and promise to keep it secure. You can find further information in our Privacy Policy.

Our offices

A national law firm

A national law firm

Our commercial lawyers are based in or close to major cities across the UK, providing expert legal advice to clients both locally and nationally.

We mainly work remotely, so we can work with you wherever you are. But we can arrange face-to-face meeting at our offices or a location of your choosing.

Head Office

Floor 5, Cavendish House, 39-41 Waterloo Street, Birmingham, B2 5PP
Regional Spaces

Capital Tower Business Centre, 3rd Floor, Capital Tower, Greyfriars Road, Cardiff, CF10 3AG
Stirling House, Cambridge Innovation Park, Denny End Road, Waterbeach, Cambridge, CB25 9QE
13th Floor, Piccadilly Plaza, Manchester, M1 4BT
10 Fitzroy Square, London, W1T 5HP
Harwell Innovation Centre, 173 Curie Avenue, Harwell, Oxfordshire, OX11 0QG
1st Floor, Dearing House, 1 Young St, Sheffield, S1 4UP
White Building Studios, 1-4 Cumberland Place, Southampton, SO15 2NP
A national law firm

To access legal support from just £145 per hour arrange your no-obligation initial consultation to discuss your business requirements.

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