You’ve worked hard to create a strong, recognisable brand which sets your business apart from competitors, inspires consumer trust and encourages loyalty, so it must be protected against impersonation.
Our brand monitoring service proactively protects your brand online by monitoring e-commerce marketplaces, social media platforms and web results for any unauthorised use.
If we identify any misuse of your brand, we will take decisive action to remove the offending listings, webpages or social media posts and stem any brand damage.
Our intellectual property solicitors combine cutting-edge brand monitoring software with their legal expertise to set up your bespoke monitor. You can select one or several options from the following:
E-commerce monitoring
Proactively detects and identifies any misuse of your brand online, including by counterfeiters, across the world’s leading marketplaces such as Amazon, eBay, Etsy, Alibaba and more.
Social media monitoring
Automatically records mentions of your brand across the most popular social media platforms, including YouTube, LinkedIn, Facebook, TikTok and Instagram.
Website monitoring
Identifies any websites that mention your brand so you can investigate if you brand name has been used appropriately.
Our monitoring software alerts us to any potential infringement of your intellectual property rights online. Based on our expertise, we filter out irrelevant reports and only notify you of genuine issues that pose a risk to your business.
If we discover any infringing act that we believe may damage your brand, we will work with you to stop the activity and ensure it is not repeated in the future. Sometimes, this involves litigation but, often, issues are quickly resolved by either issuing a takedown notice or sending a cease-and-desist letter.
Our solicitors’ time spent reporting the issue and taking any action relating to the infringement is billed at the hourly rate applicable under your plan.
The monitoring software licence fee will cost as little as £50 per month depending on what you would like to monitor. If you would like to sign up for the service you will need to pay for the first month’s licence fee up front and commit to a minimum initial term of three months. The service will then automatically renew on a month-to-month basis.
Brand monitoring software is an invaluable tool in your armoury. It can help you to protect your brand in a number of ways, including:
Identifies any counterfeit goods or other misuse of your brand early on, so you can take swift action to protect your reputation and safeguard your profitability.
Monitors all major marketplaces, social media platforms and the web, so you can be confident that your brand is fully protected at all times, and no infringements will slip under the radar.
Detailed reporting includes information on the source and nature of the infringement. Our intellectual property solicitors will use this information to formulate a plan to stop the infringement. Our approach will consider the impact the infringement has on your business, your financial position and your attitude to risk.
Finding the right legal partner
Choose a legal partner you can trust: we’ll help protect your goals, your business and your people so you can move forward with confidence and focus on growing your business.
Clear itemised invoices, subscription plans with up to 50% discount, and fixed fee products help you plan and manage legal spend – with no nasty surprises.
We’ve supported over 8,000 businesses since 2014, with an ‘Excellent’ rating on Trustpilot and a Net Promoter Score (NPS) of 60+ from monthly client surveys.
We’re here to make things easier, not add complexity. That means fast response times, practical expert legal advice delivered in plain English, and dedicated client service and account management support.
We’re an SRA regulated firm, but more importantly, we build quality, data, and compliance best practice into everything we do.
Appointing a legal partner is a big decision. That’s why we’re open about our values, culture and model, so you can see what makes us tick. And because a productive partnership starts with understanding, we always begin with a conversation – listening to your goals, pressures and plans, then tailoring our support to fit.
Testimonials
The strategy Lindsay and Adam helped us with allowed us to create a strong case to be a brand and not just a product. And this has really helped us formulate our plans to go global.
Peter Morris Founder and Director, Lockabox
Over the years Harper James have helped us navigate complex legal issues and red tape, providing distilled options and legal consultancy that far exceeds the service levels we’ve previously experienced from more traditional law firms. The team act like our own in-house counsel so, regardless of which lawyer we work with, we feel supported and that they truly have our best interests at heart.
Michael Edwards Co-Founder, Inspire Group
It was difficult to find suitable support for my IP problem and such a relief to find Harper James Solicitors. Lindsay was fantastic at guiding me through the process and I couldn’t have been happier with the result.
Mariani Robinson Founder, Naturally Lady
yWe understand how frustrating it can be for brand owners that feel their legitimate concerns over misuse of their brands are ignored by the major social media and ecommerce platforms.
Our intellectual property solicitors not only have a deep understanding of intellectual property law but also a clear understanding of how these platforms work. We know from experience that the major platforms and websites will often ignore standard forms of communication.
Having a legal representative by your side will make it clear to the platforms and the infringers that you are serious about enforcing your intellectual property rights and that you are not afraid to take legal action if necessary. This is often enough to convince the platforms and websites to take down the infringing material.
Let’s introduce you to our team of experts:
Partner and Head of IP and Brand Protection
Ben is a dual-qualified solicitor and Chartered Trade Mark Attorney (qualifying in 2016) and assists clients with trade mark clearance searching, brand strategy and world wide trade mark protection as well as dealing with a range of intellectual property disputes and litigation.
Senior Solicitor - Trade Marks
Nicola qualified as a solicitor in 2019 at top-50 firm Blake Morgan. Nicola first joined Blake Morgan as a paralegal in 2014 and continued at the firm for nine years before joining Harper James.
Associate Solicitor - Intellectual Property
Gemma advises primarily on trade mark protection, and she is a Member of the Chartered Institute of Trade Mark Attorneys.
Senior Paralegal - Trade Marks
Claire qualified as a Paralegal in 2018 and has over 25 years experience as an administrator.
Senior Solicitor - Intellectual Property
Elizabeth qualified as a solicitor in 2017 at top-50 law firm Blake Morgan LLP before working in the brand protection team at Marks & Clerk Law LLP. Elizabeth has more recently worked in-house for the brand licensing team at International Management Group before joining Harper James in 2024.
Senior Solicitor - Intellectual Property
Gosia has over 14 years of experience supporting clients with intellectual property and commercial dispute resolution.
"Harper James is a one-stop shop for anything legal. It has excellent breadth, with experience on a large number of deals and multiple departments for different legal areas."
Chambers and Partners
Pricing and service plans
Our three transparent service plans are designed to give you the widest possible access to high-quality legal advice, whatever the size and nature of your business:
Flexible access to senior solicitors at highly competitive rates
An alternative to our subscription plans, offering access to full service legal expertise on a project-by-project basis.
Purpose built legal support for start-ups and smaller businesses
Monthly subscription plan for £259 per month, with £174 monthly credit and access to all legal services at 50% discount on our Standard Rates.
Comprehensive legal partnership for established businesses
Fully account managed and scalable annual subscription plan with support from a curated team of partners and senior solicitors, with up to 33% discount on our Standard Rates.