How can we help?
To access legal support from just £140 per hour arrange your no-obligation initial consultation to discuss your business requirements.
Cloud services and the delivery of IT services via the internet are vital to the operation of most businesses. Your business needs cloud service agreements in place prepared by experts who understand your IT and business needs to ensure your business has the flexibility, mobility, performance, and security it requires from its cloud service provision.
In addition to drafting, negotiating and reviewing cloud service agreements, our team can assist you across all areas of IT & commercial technology law, including:
Our team of specialist IT & Commercial Technology solicitors can support you with:
Advice on cloud service agreement strategy for cloud service providers
Including reviewing existing cloud service agreements and ensuring they remain fit for purpose.
Advising on GDPR compliance and policies.
Any software disputes and resolution.
Help in understanding the basics and complexities of cloud service agreements for cloud service customers and the importance of key terminology in the agreement.
Cloud service provision with different types of IT services
From single applications delivered as a Software as a Service (SaaS) to data centres transitioned to the cloud using Infrastructure as a Service (IaaS).
Public and private cloud services
Using different technology from single customer-outsourced infrastructures as private clouds to multi-tenancy public cloud platforms.
Assisting in the evaluation of risk that comes with the use of the cloud services.
Customer data clauses
To ensure clarity on who owns and is responsible for the accuracy and quality of the business data as well as the treatment of data privacy, security, and back-up policy.
Encryption of data in cloud services.
Cloud payment models in cloud service agreements
For example, usage-based payment models offered as part of cloud services and the impact of increased usage on the storage of information and use of data.
Drafting and reviewing the full range of cloud service agreements from the provision of software, platforms, and infrastructure as a service and public, private, hybrid or community clouds.
Sector-specific advice for the use of cloud services
For example, in the financial services sector, guidance has been issued by the Financial Conduct Authority on outsourcing to the cloud.
Pre-contract due diligence
We’ll look at whether your proposed cloud services flag up legal issues such as hybrid cloud usage or jurisdiction and licensing issues for international usage (e.g. whether a customer’s overseas branch offices are accessing the services via a UK-based central computer node).
Software licencing for use of cloud applications to avoid copyright infringement.
Software and IPR licensing considerations
Ensuring the cloud service provider has the right to authorise the use of the software in the jurisdiction or jurisdictions in which your business operates with appropriate IPR indemnity in the event of a third-party claim.
For a cloud service agreement you need the right expert support from the outset, so you understand the agreement and get the best out of the provision of cloud services.
Working with you to understand your requirements, and how those may change as your business grows, we will help you answer the following questions when drafting a cloud service agreement for your benefit:
Cloud users do not need to install software or operate their own applications and data servers as a cloud service provider will host the applications and provide the required computing power from their data centres. That means with the protection of the right cloud service agreement your business can benefit from economies of scale and reduce the costs of IT service provision.
Cloud services are designed to be user-friendly and to expand or contract with your business while minimising specific training requirements and providing the maintenance and support your business needs. This, combined with access to the data and applications your business requires, means your IT function can focus on continued innovation.
With the use of cloud storage your business can reduce time spent on accessing stored material and reduce physical storage overheads though use of technology supported by the protection of a cloud service agreement. Whether you need information and data for regulatory compliance purposes, internal or external audits, marketing, or customer purposes the information is always readily to hand.
Whatever your level of digital and tech know-how our approachable, no-nonsense solicitors can support you with all your digital law and cloud service agreement needs so you can get the best out of the cloud for your business. But beyond that, we can also support you with any other business legal services you may need. Our aim at Harper James Solicitors is to swiftly provide scaling businesses with affordable support via our legal subscription plans – tailored plans that get you access to partner-level expertise at a fraction of the cost of traditional law firms. With a fully integrated team of commercial and corporate solicitors we’re able to offer you a trusted team of experts that will help your business prosper, whatever your legal requirements.
Cloud service provision is now the norm for many UK businesses for the delivery of all or part of their IT services. That’s why we support a wide range of UK-based clients from entrepreneurs to multi-nationals with their IT law and cloud service agreements. Whether your business is low tech or high tech, you need to understand the business benefits of the use of the cloud and the protection that a water-tight agreement provide. Our specialist IT & Commercial Technology solicitors can talk to you in language you understand about your best options and the protection that a cloud service agreement offers to both client service agreement providers and users.
Our team of IT solicitors have all been recruited from top 100 UK law firms or from large international businesses and have the knowledge and expertise to guide you through the complexities of cloud agreements to ensure your business is protected. Find out more about the team here:
Our three transparent pricing packages are designed to give you the widest possible access to high-quality legal advice, whatever the size and nature of your business:
Straightforward access to senior solicitors at a competitive rate.
An affordable solution for businesses needing one-off legal support. Receive ‘City’ partner-level expertise at a fraction of ‘City’ prices.
Have legal peace of mind for £209 per month with additional support from £140 per hour.
A monthly subscription legal support package specifically designed for start-ups and smaller businesses.
Providing you with priority access to a dedicated panel of highly experienced solicitors.
Fully account managed quarterly subscription service for businesses with more complex legal needs.
Please leave us your details and we’ll contact you to discuss your situation and legal requirements. There’s no charge for your initial consultation, and no-obligation to instruct us. We aim to respond to all messages received within 24 hours.
Our commercial lawyers are based in or close to major cities across the UK, providing expert legal advice to clients both locally and nationally.
We mainly work remotely, so we can work with you wherever you are. But we can arrange face-to-face meeting at our offices or a location of your choosing.