Harper James Terms of Business

Different terms and conditions apply to each of our client plans. These are as follows:

• New Enable and Enable clients renewing from 5 January 2026 are: Enable plan terms and conditions
• New Extend clients and any Extend clients renewing from 5 January 2026 are: Extend plan terms and conditions
• Any new or existing Engage clients opening new matters on or after 5 January 2026 are: Engage terms and conditions

Key information stated in the above terms as being contained on this webpage is set out below. All rates referenced below are exclusive of VAT.

For clients who onboarded or renewed on any plan before 1 October 2025, please refer to the copy of the terms and conditions sent to you when you agreed to them.

Enable Plan

Extend Plan

New instruction terms for the ongoing supply of legal services 

The purpose of these Terms is to remind you, when you ask us to act on a matter for you, of some of the key terms on which you have already agreed to engage us. 

An additional purpose is to notify you of updates to our terms applying to you during your current contract period. By continuing with your new instruction (also referred to as a ‘matter’), you accept that the updates notified to you below apply to this new instruction.

Our existing agreement, as varied by these Terms, constitutes the entire agreement between us in relation to this new instruction and supersedes and extinguishes all previous agreements, arrangements and understandings between us, whether written or oral, in relation to this new instruction.

If you have any queries or questions relating to these Terms, please raise them with us immediately.

Reminder of Key Terms

1. Limitation of Liability and Insurance

1.1 Harper James has professional indemnity insurance. Details of this insurance, including contact details of the relevant insurer and the coverage of the policy, can be inspected at the Birmingham office of Harper James (or made available) on request.

1.2 Subject to clause 1.6 and unless expressly agreed otherwise by Harper James in writing, the aggregate liability (including interest and costs) of Harper James to the Client shall not exceed £3 million per claim or series of related claims.

1.3 Harper James will not be liable for any consequential, special, indirect or exemplary damages, costs or losses, or any damages, costs or losses attributable to lost profit or opportunity or loss of (or damage to) goodwill.

1.4 Harper James is a limited company. This means that its members and directors are not personally liable for any acts or omissions of Harper James, unless the law requires otherwise. This does not limit or exclude the liability of Harper James for the acts or omissions of its members and directors.

1.5 In accordance with the common terminology used in professional service organisations, the word 'partner' is used by Harper James to refer to an employee who is a lawyer with equivalent senior standing and qualifications. No person held out or referred to as a 'partner' is personally liable for the acts or omissions of, nor has any authority to oblige, enter into contracts on behalf of, or otherwise bind, Harper James. The preceding sentence does not apply to undertakings given in accordance with Harper James policy.

1.6 Harper James can only limit its liability to the extent the law allows. In particular, Harper James cannot (and does not) limit liability for death or personal injury caused by negligence or for fraud or fraudulent misrepresentation.

2. Updates applicable to this new instruction

2.1 The Client agrees to pay Harper James in arrears the Hourly Rate for: (a) the time in which it is engaged in the delivery of the Services; and (b) the time it would have been engaged in the delivery of services but for the use of other resources, including the application of technology and innovation, in the delivery of the Services; in each case as such amount is reduced, if applicable, in accordance with the terms and conditions of the Client’s plan.

Harper James, October 2025