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Join our growing Business Client Onboarding team!
We’re Harper James, a fast-growing, full-service commercial law firm with a unique subscription-based model designed for ambitious SMEs. Backed by private equity and home to over 150 people, we’re expanding our business operations/client onboarding team in Sheffield and are excited to offer an opportunity for a motivated Operations Apprentice to join us for a 15-month apprenticeship.
Purpose of the role
You will provide vital administrative support to our operations and legal teams, particularly focusing on new Client Onboarding, office administration and record keeping. This is a fantastic opportunity to gain real-world office experience, develop professional skills, and play a key role in keeping our operations running smoothly.
Core responsibilities
You’ll provide essential administrative support across the firm, helping our business operations and legal teams. Your work will include:
- Ensuring accurate completion of New Client Forms and actively involved in client communication
- Maintaining records of completed client’s engagement documents in our document management systems
- Providing general administrative support, including filing and data entry and database management
- Responding to internal and external onboarding enquiries where necessary.
- General office management including hot desk/meeting room bookings, monitoring office pantry and stationery levels, post etc.
- Assisting with planned and ad hoc administrative tasks.
What we're looking for
- Excellent interpersonal skills to adapt to a busy fast-paced office environment.
- Exceptional organisational skills and a detail-orientated approach to your day-to-day work.
- Confident and strong communication skills are a must as this role will directly liaise with Clients.
- IT savvy and strong Microsoft 365 experience or ability to learn quickly on the job.
- A proactive approach to work and an ability to prioritise and work to strict deadlines
- Willing to learn and adapt ways of working to improve client experience.
- Must have at least five GCSEs at grades 9 to 4 (A* to C), including English and maths
- Nice to have 3 A-levels (or equivalent Level 3 qualifications) in any subjects.
- Must have the right to work in the UK
What we offer
- Enrolment on the Business Administrator Level 3 Apprenticeship with full support from our training partner Babington
- Practical experience in legal admin, business operations and professional standards
- We focus on your attitude and potential, not just your qualifications – this opportunity is designed to support people starting out in their careers
- 33 days holiday, including public holidays.
- Option to buy up to 5 holiday days a year.
- Private Healthcare
- Discounted gym memberships, access to retailer discounts, team socials and more!
NO AGENCIES PLEASE.