Business Manager

Birmingham Office Based

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We have an exciting opportunity for a Business Manager to join our growing team at Harper James.

You will be a vital part of the firm’s senior leadership team with a broad range of responsibilities for our people, business processes and internal operations. Initially reporting directly to the CEO and working collaboratively with other team members you will have the opportunity to significantly impact the firm’s future success and continued growth.

The role is full time and office based at our office in central Birmingham.

Who we are

Harper James is a national commercial law firm designed to support entrepreneurial businesses from start-up to exit. We aspire to disrupt the model for which legal services are provided to businesses. The firm’s innovative approach to delivering highly tailored and accessible legal advice is considered genuinely different to the establishment.

Harper James was founded in 2014 and continues to grow at c40%+ year on year. This financial year, more than 120 people will support more than 2,500 businesses and our turnover will exceed £13m. We expect to double in size over the next 3 years.

What you'll do

Key Responsibilities

People-focused responsibilities will include, but not be limited to:

  • Leading the development and implementation of HR strategies to attract, develop, and retain top talent.
  • Fostering a positive and inclusive workplace culture, promoting diversity, equity, and inclusion.
  • Overseeing onboarding, performance management, and employee relations, including leading on induction days and through exit processes.
  • Leading on firm wide learning and development initiative including managing training budgets and support in coordinating training activities, including booking training.
  • Managing employee benefits and provide ongoing advice on how they can be improved whilst also ensuring we get the best value.
  • Overseeing with the finance team the administration of timely and accurate processing of payroll.
  • Conducting employer engagement surveys and other initiatives to gauge and enhance employee satisfaction.
  • Taking ownership of our people-orientated strategic objectives and actions.
  • Overall responsibility for our use of our HR system, Staff Circle, including introducing new and increasing adoption of all its features.

Additional responsibilities will include, but not be limited to:

  • Developing and executing operational strategies to optimise efficiency and support the firm’s growth.
  • Overall responsibility for coordinating and administering bulk renewals of practising certificates, professional indemnity insurance, and all other insurances.
  • Overseeing supplier management for various services, including facilities, office supplies, call handling, online legal resources, events, subscriptions, and some software.
  • Serving as the central point of contact for matters related to our offices.
  • Taking the lead in developing and implementing CSR initiatives that align with the firm’s values and contribute to the community.
  • Leading the Responsible Business Committee to drive ethical and sustainable business practices.
  • Organising and chair quarterly SLT and strategy meetings, oversee minuting of meetings and action tracking.

What does the ideal candidate look like

  • Proven experience in a senior leadership role with accountability for HR and operations, ideally within the legal industry but at the least within professional services.
  • Strong understanding of employment law, HR best practices, and operational excellence.
  • Excellent interpersonal and communication skills.
  • Strategic mindset with the ability to align people and operational strategies with business goals.
  • Demonstrated success in building and leading high-performance teams.

What we offer

  • The opportunity for you to be part of a fast-growing business that is leading innovation in the legal service sector with accelerated professional development and growth opportunities.
  • Competitive salary and benefits.

Ready to apply?

We’d like to start the process by inviting you to an informal chat with our Head of Talent Acquisition, Leah Horwood. Be assured that all conversations are confidential and we will act discreetly throughout the process.

You can call Leah direct on 07809 475202 or arrange a convenient time to speak by emailing her via

Please complete the application form using the link below.

Apply now

What next?

Please leave us your details and we’ll contact you to discuss your situation and legal requirements. There’s no charge for your initial consultation, and no-obligation to instruct us. We aim to respond to all messages received within 24 hours.

Your data will only be used by Harper James Solicitors. We will never sell your data and promise to keep it secure. You can find further information in our Privacy Policy.

Our offices

A national law firm

A national law firm

Our commercial lawyers are based in or close to major cities across the UK, providing expert legal advice to clients both locally and nationally.

We mainly work remotely, so we can work with you wherever you are. But we can arrange face-to-face meeting at our offices or a location of your choosing.

Floor 5, Cavendish House, 39-41 Waterloo Street, Birmingham, B2 5PP
Stirling House, Cambridge Innovation Park, Denny End Road, Waterbeach, Cambridge, CB25 9QE
13th Floor, Piccadilly Plaza, Manchester, M1 4BT
10 Fitzroy Square, London, W1T 5HP
Harwell Innovation Centre, 173 Curie Avenue, Harwell, Oxfordshire, OX11 0QG
1st Floor, Dearing House, 1 Young St, Sheffield, S1 4UP
A national law firm

To access legal support from just £145 per hour arrange your no-obligation initial consultation to discuss your business requirements.

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