Careers

Client Account Manager

Sheffield Office Based

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We are growing our sales function, and we are looking for a dynamic, client-focused Account Manager to help us establish a new account management function.

This role is key to supporting our existing client base and driving additional revenue through relationship management and tailored service offerings.

If you are passionate about building long-term client relationships and driving revenue growth, we would love to hear from you!

This role is office based at our Sheffield office.

Who we are

Harper James is a growing and ambitious commercial law firm like no other. Forget any misconceptions you may have about the legal industry, we’re not stuffy or inhibited by traditions.

Founded in 2014, our purpose is as strong now as it was then – to enable growth-oriented businesses to succeed through delivering top-quality and accessible legal services by acting as partners in our clients’ journeys while our people enjoy a true work-life balance.

Harper James continues to grow at c40%+ year on year. This year, more than 140 people will support 3000+ businesses and we expect to double our turnover over the next two years.

Key responsibilities

  • Build and maintain strong relationships with our existing clients.
  • Identify opportunities for cross-selling and upselling additional legal services.
  • Proactively manage client accounts to ensure satisfaction and retention.
  • Collaborate with internal teams, including legal and business development, to ensure seamless service delivery.
  • Meet revenue targets by identifying client needs and providing relevant solutions.

What we are looking for

  • Proven experience in account management or client relationship roles, ideally within professional services.
  • Strong communication and negotiation skills.
  • Ability to manage multiple client accounts with a focus on service excellence.
  • A proactive and results-driven approach to client engagement.

The bottom line

  • An opportunity to play an important part in the next phase of growth for a law firm leading innovation within legal services.
  • An environment with no politics, no bureaucracy, working with a passionate, supportive and dedicated team who all play a fundamental part in the success and continued growth of the business.
  • Competitive salary and OTE.
  • 33 days holiday, including public holidays.
  • Option to buy up to 5 holiday days a year.
  • Private Healthcare
  • Death in service benefit.
  • Access to our electric car scheme.

Ready to apply?

We’d like to start the process by inviting you to an informal chat with our Head of talent, Leah Horwood. Be assured that all conversations are confidential and we will act discreetly throughout the process.

You can call Leah direct on 07809 475202 or arrange a convenient time to speak by emailing her via leah.horwood@harperjames.co.uk.

Please complete the application form using the link below.

Apply now


What next?

Please leave us your details and we’ll contact you to discuss your situation and legal requirements. There’s no charge for your initial consultation, and no-obligation to instruct us. We aim to respond to all messages received within 24 hours.

Your data will only be used by Harper James Solicitors. We will never sell your data and promise to keep it secure. You can find further information in our Privacy Policy.

Our offices

A national law firm

A national law firm

Our commercial lawyers are based in or close to major cities across the UK, providing expert legal advice to clients both locally and nationally.

We mainly work remotely, so we can work with you wherever you are. But we can arrange face-to-face meeting at our offices or a location of your choosing.

Head Office

Floor 5, Cavendish House, 39-41 Waterloo Street, Birmingham, B2 5PP
Regional Spaces

Capital Tower Business Centre, 3rd Floor, Capital Tower, Greyfriars Road, Cardiff, CF10 3AG
Stirling House, Cambridge Innovation Park, Denny End Road, Waterbeach, Cambridge, CB25 9QE
13th Floor, Piccadilly Plaza, Manchester, M1 4BT
10 Fitzroy Square, London, W1T 5HP
Harwell Innovation Centre, 173 Curie Avenue, Harwell, Oxfordshire, OX11 0QG
1st Floor, Dearing House, 1 Young St, Sheffield, S1 4UP
White Building Studios, 1-4 Cumberland Place, Southampton, SO15 2NP
A national law firm

To access legal support from just £145 per hour arrange your no-obligation initial consultation to discuss your business requirements.

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