How can we help?
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We are growing our sales function, and we are looking for a dynamic, client-focused Account Manager to help us establish a new account management function.
This role is key to supporting our existing client base and driving additional revenue through relationship management and tailored service offerings.
If you are passionate about building long-term client relationships and driving revenue growth, we would love to hear from you!
This role is office based at our Sheffield office.
Who we are
Harper James is a growing and ambitious commercial law firm like no other. Forget any misconceptions you may have about the legal industry, we’re not stuffy or inhibited by traditions.
Founded in 2014, our purpose is as strong now as it was then – to enable growth-oriented businesses to succeed through delivering top-quality and accessible legal services by acting as partners in our clients’ journeys while our people enjoy a true work-life balance.
Harper James continues to grow at c40%+ year on year. This year, more than 140 people will support 3000+ businesses and we expect to double our turnover over the next two years.
Key responsibilities
- Build and maintain strong relationships with our existing clients.
- Identify opportunities for cross-selling and upselling additional legal services.
- Proactively manage client accounts to ensure satisfaction and retention.
- Collaborate with internal teams, including legal and business development, to ensure seamless service delivery.
- Meet revenue targets by identifying client needs and providing relevant solutions.
What we are looking for
- Proven experience in account management or client relationship roles, ideally within professional services.
- Strong communication and negotiation skills.
- Ability to manage multiple client accounts with a focus on service excellence.
- A proactive and results-driven approach to client engagement.
The bottom line
- An opportunity to play an important part in the next phase of growth for a law firm leading innovation within legal services.
- An environment with no politics, no bureaucracy, working with a passionate, supportive and dedicated team who all play a fundamental part in the success and continued growth of the business.
- Competitive salary and OTE.
- 33 days holiday, including public holidays.
- Option to buy up to 5 holiday days a year.
- Private Healthcare
- Death in service benefit.
- Access to our electric car scheme.
Ready to apply?
If you are ready to apply this role, please complete the application form using the link below.