A ticket to success: Guiding TicketSellers through their acquisition by Citizen Ticket

A ticket to success: Guiding TicketSellers through their acquisition by Citizen Ticket
TicketSellers

Reflecting a well-planned and executed strategy, leading ticketing and event management platforms, TicketSellers and its subsidiary Eventree were acquired by Citizen Ticket in a multiple seven-figure deal.

TicketSellers, known for servicing major festivals such as Glastonbury, Shambala, and Nozstock, decided to explore the prospect of a sale within 3-5 years. To achieve this goal, its directors brought on Phil Hayes as Chief Executive Officer, who initiated the sales process by engaging with various investment firms and brokers – it was during this process that Citizen Ticket, also a premium ticketing and booking platform, recognised an opportunity to expand its offering and approached them about buying the company. Both teams instantly clicked, and TicketSellers and Eventree were subsequently acquired by Citizen Ticket in April 2024.

Like most business looking to sell, TicketSellers needed trusted legal advisors with seller experience by their side. They turned to Matt Shakesheff, Partner in our Corporate Team along with Senior Corporate Solicitor, Jenni Ferguson, who guided them through every step of the acquisition process, including:

  • Preparation and Due Diligence: We conducted thorough due diligence, prepared all necessary legal documentation, and ensured TicketSellers were sale-ready.
  • Share Purchase Agreement: We crafted a water-tight share purchase agreement, ensuring all terms were clearly defined and in the best interest of TicketSellers.
  • Consideration Shares: Since part of the price was paid via consideration shares in Citizen Ticket, we advised on terms relating to these shares, protecting TicketSellers as minority shareholders.

In addition to acquisition support, Ian Fraser, Partner in our Employee Incentives Team, assisted TicketSellers with growth share plans to incentivise and reward their staff.

Commenting on what it was like working with our team, Phil Hayes, CEO, adds:

I really appreciated that they were both quick on their feet when it came to presenting documents to the other side. Jenni was great at explaining the implications and highlighting risk factors of various technical aspects in a clear and concise manor. It was clear that Matt, Jenni and Ian were there to protect our best interests from day one.

Now, post-acquisition, Phil and the TicketSellers team are focused on integrating services with Citizen Ticket and exploring international expansion for Eventree. The directors of TicketSellers will transition to new roles within Citizen Ticket, leveraging their expertise to drive the combined company's growth and innovation. The collaboration will foster innovation and improve the overall customer experience.

Phil emphasises the importance of finding a law firm that understands your business and long-term goals. This relationship is crucial for saving time and money and ensuring your best interests are protected throughout the acquisition process. He advises:

When you’re looking for a law firm that’s going to be representing you, make sure you gel with them. It’s really important that they have a thorough understanding of what your business does, and what you’re trying to achieve – in the long-term, it’ll save you time and money. Also, it’s essential that before you kickstart a process of this kind, you know what you want to get out of the deal, whether that’s understanding that you want to take a step back from your business or being prepared to work with the new owners of your business. It’s about identifying whether the risk outweighs the reward. Harper James helped us with all of this and more.



What next?

Please leave us your details and we’ll contact you to discuss your situation and legal requirements. There’s no charge for your initial consultation, and no-obligation to instruct us. We aim to respond to all messages received within 24 hours.

Your data will only be used by Harper James Solicitors. We will never sell your data and promise to keep it secure. You can find further information in our Privacy Policy.

Our offices

A national law firm

A national law firm

Our commercial lawyers are based in or close to major cities across the UK, providing expert legal advice to clients both locally and nationally.

We mainly work remotely, so we can work with you wherever you are. But we can arrange face-to-face meeting at our offices or a location of your choosing.

Head Office

Floor 5, Cavendish House, 39-41 Waterloo Street, Birmingham, B2 5PP
Regional Spaces

Capital Tower Business Centre, 3rd Floor, Capital Tower, Greyfriars Road, Cardiff, CF10 3AG
Stirling House, Cambridge Innovation Park, Denny End Road, Waterbeach, Cambridge, CB25 9QE
13th Floor, Piccadilly Plaza, Manchester, M1 4BT
10 Fitzroy Square, London, W1T 5HP
Harwell Innovation Centre, 173 Curie Avenue, Harwell, Oxfordshire, OX11 0QG
1st Floor, Dearing House, 1 Young St, Sheffield, S1 4UP
White Building Studios, 1-4 Cumberland Place, Southampton, SO15 2NP
A national law firm

To access legal support from just £145 per hour arrange your no-obligation initial consultation to discuss your business requirements.

Make an enquiry