Could Marriott International’s data breach have been prevented with better staff training?

Could Marriott International’s data breach have been prevented with better staff training?

Having received a £14.8M fine from the ICO in 2020, Marriott International have confirmed another data breach.

In this latest breach, hackers used social engineering to trick an employee into allowing access to their computer terminal.

Our data protection expert Becky White commented with this advice for businesses:

This is a high profile example of an everyday risk for businesses, this being that staff could be unwittingly exploited as a weak link in an organisation’s data security.

Regular security and data protection awareness training will help staff better understand the role they play in protecting the personal information that the business collects and processes, and will serve to demonstrate accountability (a key principle of UK GDPR) as well as reduce the likelihood of a personal data breach, which can be very costly both in terms of a potential enforcement action but also in terms of reputational damage.

For smaller businesses, understanding data laws and providing suitable training can be a strain on resources. Our data protection package provides a quick and easy solution with access to essential staff training materials along with an audit and action plan to address any compliance needs.

About our expert

Becky White

Becky White

Senior Data Protection & Privacy Solicitor
Becky is a highly experienced commercial lawyer, specialising in Data Protection and Privacy Law matters. She trained in at DAC Beachcroft in the City of London nearly 20 years ago, and then spent most of her career working in-house as the senior or sole legal adviser in a variety of sectors including Construction and Engineering, Oil and Gas, Government and Recruitment.


Our offices

A national law firm

A national law firm

Our commercial lawyers are based in or close to major cities across the UK, providing expert legal advice to clients both locally and nationally.

We mainly work remotely, so we can work with you wherever you are. But we can arrange face-to-face meeting at our offices or a location of your choosing.

Floor 5, Cavendish House, 39-41 Waterloo Street, Birmingham, B2 5PP
Stirling House, Cambridge Innovation Park, Denny End Road, Waterbeach, Cambridge, CB25 9QE
13th Floor, Piccadilly Plaza, Manchester, M1 4BT
10 Fitzroy Square, London, W1T 5HP
Harwell Innovation Centre, 173 Curie Avenue, Harwell, Oxfordshire, OX11 0QG
2-5 Velocity Tower, 1 St Mary’s Square, Sheffield, S1 4LP
A national law firm

To access legal support from just £125 per hour arrange your free no-obligation initial consultation to discuss your business requirements.

Make an enquiry