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GC focus: Data protection priorities

Data protection isn’t just a regulatory requirement; it's a dynamic challenge that’s constantly evolving. For solo in-house counsel or lean teams, building a proactive strategy to avoid pitfalls and knowing when to seek outside expertise is crucial.

In this article, we break down how you can navigate the complex world of data protection while strengthening your position as a strategic business ally.

For those moments when you need targeted assistance, our team of data protection solicitors are here to help. With practical expertise in data protection and business operations, we can provide the support you need to steer through this complex area.

Mapping your data landscape

A strategic approach to data protection compliance begins having a robust data landscape and risk profile for your organisation. This foundation enables you to allocate resources effectively and prioritise high-risk areas.

Strategic priorities:

It is important that your structured audit programme:

  • Engages key stakeholders across departments to map data flows and processing activities
  • Validates lawful bases for processing against operational realities
  • Identifies areas where processing activities may have evolved beyond initial compliance frameworks.

Conducting data audits can be time consuming and resource intensive. Outsourcing a data protection audit can provide an independent assessment of your compliance framework and highlight areas requiring strategic attention.

Data Protection Impact Assessments (DPIAs) serve both as a compliance tool and strategic planning mechanism, particularly when evaluating new technologies or processing activities. Consider integrating DPIA triggers into your project management framework to ensure early identification of data protection considerations.

The principle of data protection by design and default presents an opportunity to embed privacy considerations into your organisation's DNA. As in-house counsel, you can leverage this requirement to drive privacy-conscious innovation and risk management across the business.

Policy and procedure considerations

Your documentation strategy should serve dual purposes: demonstrating compliance to regulators while providing practical guidance for the business. Your frameworks should support operational efficiency while maintaining regulatory compliance.

Strategic priorities:

Records of Processing Activities (ROPA): Beyond mere compliance, your ROPA is a strategic tool for understanding data flows and identifying potential risks or inefficiencies in processing activities.

Privacy framework: Your cohesive privacy framework aligns with your business strategy while meeting regulatory requirements by:

  • Creating layered privacy notices that serve both legal compliance and user experience
  • Implementing privacy controls that scale with your business growth
  • Establishing clear accountability structures for privacy governance

Data retention strategy: Your retention framework:

  • Balances business needs with compliance requirements
  • Considers cross-border data transfer implications
  • Integrates with your organisation's digital transformation initiatives

Data subject rights management: Your rights management process:

  • Leverages existing systems and workflows
  • Provides clear escalation paths for complex requests
  • Enables consistent response quality while meeting statutory timeframes

Breach response protocol: Your incident response framework:

  • Has clearly defines roles and responsibilities
  • Includes pre-approved external counsel and forensics contacts
  • Establishes criteria for breach assessment and notification decisions.

Creating a culture of compliance

Effective data governance requires balancing operational flexibility with robust compliance controls. Your role involves setting the tone for data protection while enabling business growth.

Strategic priorities:

Governance framework: Your governance structure:

  • Clearly delineates roles and responsibilities
  • Provides escalation paths for data protection decisions
  • Enables efficient decision-making while maintaining oversight

DPO considerations: Whether appointing a DPO or designating alternative oversight, your process includes:

  • Regular assessments of the role's requirements based on processing activities
  • Clear reporting lines and independence considerations
  • Integration with existing compliance and risk functions

Training strategy: Your role-specific training:

  • Focuses on practical application rather than theoretical compliance
  • Incorporates lessons learned from actual incidents
  • Builds privacy awareness into company culture

Managing third-party risk

Managing third-party relationships requires balancing operational needs with data protection compliance. Your oversight of these relationships is crucial for risk management and maintaining accountability.

Strategic priorities:

Contract management framework: Your systematic approach:

  • Reviews and updates agreements based on processing activities
  • Conducts risk-based assessments of third-party processors
  • Monitors compliance with processing terms

Controller-to-processor relationships:

  • Data Processing Agreements (DPAs) reflect actual processing activities
  • Include practical mechanisms for managing processor obligations
  • Address liability allocation and breach response coordination

Controller-to-controller arrangements:

  • Structure Data Sharing Agreements (DSAs) reflect operational realities
  • Contain a clear delineation of responsibilities between parties
  • Implement practical mechanisms for managing shared compliance obligations

Making your security measures work

Effective data security requires collaboration between legal, IT, and business functions. Your role involves ensuring security measures align with both legal requirements and business objectives.

Strategic priorities:

Develop a risk-based approach to security measures that:

  • Aligns with your organisation's risk appetite
  • Scales with business growth
  • Enables efficient operations while maintaining protection

Work with IT teams to:

  • Implement appropriate technical controls
  • Establish security testing protocols
  • Maintain documentation of security measures

Consider relevant certifications based on:

  • Industry standards and expectations
  • Client requirements
  • Risk profile of processing activities

Navigating international data transfers

Post-Brexit data transfer requirements demand careful attention, particularly as regulatory frameworks continue to evolve.

Strategic priorities:

Implement a transfer management framework that:

  • Maps international data flows
  • Identifies appropriate transfer mechanisms
  • Maintains current documentation

Address transfers to non-adequate countries through:

When to call in specialist support

While many aspects of data protection compliance can be managed in-house, certain situations may benefit from specialist support:

  • Complex processing operations requiring detailed risk assessment
  • International transfers to challenging jurisdictions
  • Implementation of new technologies with significant privacy implications
  • Response to sophisticated security incidents
  • Major digital transformation projects

Our data protection solicitors can provide targeted support when you need to supplement your team's expertise or require an independent perspective on complex compliance matters.

Working with external counsel should be viewed as a strategic partnership that complements your internal capabilities while allowing you to maintain focus on broader business objectives.

About our expert

Lillian Tsang MBA

Lillian Tsang MBA

Senior Data Protection and Privacy Solicitor
Lillian is an experienced data protection and privacy lawyer who qualified in 2008. She advises clients on a broad range of matters - from strategic compliance with a global stance to day-to-day operations. Her role also includes Harper James' Head of DPOaaS division (Data Protection Officer as a Service), where we act as the external DPO for a business or provide support to existing DPOs.


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