You will be surprised to learn, that websites most definitely tracks visitors and it’s your responsibility to let visitors know what you’re tracking and what you’re doing with this information. There’s a lot to think about when you’re building a website, the design, marketing etc, but it’s also important to pay attention to the small print that protects your customer and you.
Whilst the type of documents you need would be dependent on your business model, i.e., what you sell, to whom etc, however, we suggest the below mentioned documents as good starting point for basic compliance.
Cookies Banner and Cookies Policy
Cookies and similar technologies make a visitors online experience personalised by helping the website understand how visitors use their services. This is done by way of tracking activity from the visitors usage of the website. As cookies collect, record, and share information about website visitors and their devices, its only right that the visitors know this as well as this being a legal requirement.
This sets out how visitors may access and use your website. It includes information on the website, disclaimers on information that’s published on the website, and how it may be shared and used.
The terms may also contain information around unacceptable use such as hacking, uploading inappropriate or illegal information and the like. Essentially, website terms is a contract between the website owner and its’ visitors, and it protects the owner against people stealing content, preventing potential copyright or ownership disputes and allows you to have full control over your website operations. It can also protect the website owner against technical issues with the website, such as, if usage of your website causes a virus on the visitors computer.
Terms and Conditions for the Provision of Services
If you are providing goods or services, then you will need terms and conditions that comply with legal requirements. Such terms would include disclaimers that would limit liability should a customer ever raise a legal dispute. Without proper terms, you run the risk of your liability to customers being unlimited. They protect both parties involved in a transaction and outline the rights and obligations of each party. These are essentially the contractual arrangements between you and your customer, and will be referenced in any legal dispute.
We would strongly advise that you get these legal documents drafted or at least checked by a solicitor, so you are protected in case of any fall back or liability. Our data protection specialists are on hand to offer advice on how to approach legal documents for your website, so you are protected and legally compliant, so feel free to get in touch.